Why Goss Dodge Chrysler Ram Jeep

Why Buy At Goss

NEW ENGLAND'S #1 RAM DEALER

LEGENDARY FAMILY FRIENDLY CULTURE AND COMMUNITY SUPPORT. WE WORK WITH DOZENS OF LOCAL AND NATIONAL LENDERS TO GET PEOPLE FINANCED THAT GET TURNED DOWN ELSEWHERE.

More About Us

Why Go Goss

Customer Bill of Rights

YOU HAVE THE RIGHT TO:

  • Courteous and professional treatment at all times.
  • Honest information when you request it, without evasiveness.
  • Prompt and efficient service with genuine concern for your time.
  • Choose which products and services you need.
  • Clear and thorough explanations of all financing and purchase details.
  • Receive copies of all documents signed.
  • Expect the value of products and services to be equal to or exceed the purchase price.
  • Be invited to buy without feeling pressured.
  • Expect us to keep our promises to you.
  • Expect the same level of professional service before, during and after the sale.

Why Go Goss

Our Mission Is Simple

To be a top selling dealer for our brands in our market place by treating customers and employees with honesty, integrity and respect, governed by The Golden Rule while using transparent technologies to make car buying fast, fun and easy to solve customer's transportation needs and retaining them for life with world class "customer first" service
    • Honesty, Integrity, and Respect governed
       by The Golden Rule.
            ○ Golden Rule: "Do unto others as you would have them do unto you."
    • Make car buying
FAST, FUN and EASY.
    • Retain customers for life with World Class Customer First Service.


Why Go Goss 

Our Customers Come
Back for the Great Deals

Our commitment also produces another most valuable asset - and that's trust! We know you can't buy trust. You have to earn it!

People have come to know that they can trust Goss for a great selection, the right price, excellent service and the latest industry innovations. That's why more than 50% of our customers are either repeat customers or referrals from enthusiastic word-of-mouth recommendations. 

That's the Power of Trust!

Why Go Goss

Our Staff is Friendly
and Knowledgeable

Our team is staffed with hardworking and talented individuals. They are one of, if not the most important part of your buying and vehicle ownership experience. Meet the Goss team on our staff page before you visit the showroom.

They will treat you like you were born into the Goss family and you won't find better people to work with anywhere else. Get to know them and let them work for you.

"The only reason for us to be in business is to serve our customers"

Why Go Goss

Our Core Values

Our core values are the pillars that support our Mission Statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.

Honesty and Integrity
We strive to always do the right thing. Our commitment to transparency and to the truth are unwavering in character, in action, and in words.

Servants' Attitude
We only exist to serve our customers both in store and in the world, so their concerns are always at the forefront of our business. We will serve our Goss Family Members with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.

Self Accountability
A personal choice to rise above one's circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties or make it right every time when we fail.

Constant and Continuous Improvement
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.

Teamwork
Teamwork is our individual actions brought together for our common purpose. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.

FUN!
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for all of our customers to enjoy. If our team members love to be here it shows in their commitment to making the purchasing and servicing experience a joy for everyone that they interact with!

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